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Need Help?
If you have any questions or need assistance, our customer support team is here to help. Reach out to us at kiyoartgallery@gmail.com, and we’ll respond as quickly as possible. Your satisfaction is our top priority, and we’re committed to making your experience with Kiyo Art Gallery.
General Information
What is Kiyo’s Art Gallery?
Kiyo’s Art Gallery is an online platform showcasing exquisite hand-painted artworks, including portraits, landscapes, and abstract pieces. Each painting is a unique creation by Kiyo, an artist with over 10 years of experience.
Where is Kiyo’s Art Gallery based?
Our gallery is based in Japan, where the rich culture and serene landscapes inspire Kiyo's artistic creations.
Art and Services
What types of paintings do you offer?
We specialize in:
- Portrait Paintings
- Landscape Paintings
- Abstract Paintings
We also offer custom painting services tailored to your specific vision.
Are the paintings handmade?
Yes, every piece is meticulously handcrafted using premium materials to ensure quality and authenticity.
Can I request a custom painting?
Absolutely! You can collaborate with Kiyo to create a personalized masterpiece. Contact us with your ideas to get started.
How long does it take to create a custom painting?
Custom orders typically take 4–6 weeks to complete, depending on the complexity of the piece.
Orders and Shipping
How do I place an order?
Browse our online gallery, select your desired artwork, and follow the checkout process. For custom orders, reach out via our contact form.
Do you ship internationally?
Yes, we ship to most countries worldwide. Shipping costs and delivery times may vary depending on your location.
How is the artwork packaged?
Each painting is carefully packaged with protective materials to ensure it arrives in perfect condition.
Returns and Refunds
Do you accept returns?
Due to the unique nature of our artwork, we do not accept returns unless the piece arrives damaged. Please inspect your order upon arrival and contact us immediately if there are issues.
What happens if my painting is damaged during shipping?
In the unlikely event of damage, please provide photos of the artwork and packaging within 48 hours of delivery. We will work with you to resolve the issue, including offering a replacement or refund if applicable.